01
Management on call 24/7
Our management team is available to our alarm dealers 24/7. If it's important to you at 2 am, then it's just as important to us! (Just ask any Shift Manager to have anyone on our management team paged at any time.)
Wholesale-only central station
Level of Service
Scutum Digital's Unmatched Level of Service
UL ListedTMA Five DiamondFDNY Approved
Our team
YES, YOU CAN!
You can offer your clients a central station with cutting–edge technology, impressive credentials, unmatched redundancy, and STILL deal with a management and security team where everyone knows your name!
While providing the very latest in technology, we strive for nothing less than excellence in the level of service we provide to our alarm professionals and their clients.
Our commitment to you
Excellence in every call, every shift.
02
Training beyond Five Diamond
Our training goes well beyond TMA Five Diamond requirements. Training at Scutum Digital is ongoing and never ends. Besides continually training our security staff as we implement new technology, our shift supervisors and managers review policy and brainstorm with staff members at least monthly to determine ways we can improve our service and our interaction with you and your clients.
03
Dedicated trainers
In addition, we have two senior staff members whose sole function is ongoing training of our existing staff members, with the goal of continually improving our quality of service.
04
Fast alarm response
Our alarm response time is one of the best in the industry, and we constantly reinforce its importance with various response incentive programs and periodic competitions among our staff.
05
Wholesale only
Our monitoring facility is a wholesale–only central station. You will never have to worry that your central station will compete for your accounts.
06
Unmatched tech support
Our tech support is unmatched by any central station in the industry. A few of the ways in which we provide technical support can be found in the Customized Dealer-Client Support section of this website.
Our personalized attention is an aspect of our service that we are determined to maintain – We are proud to be the central station where everyone knows your name; where you can call with a security problem or challenge and immediately have a partner to help you find a solution; and where we constantly seek ways to help your business grow.
Partner with Scutum Digital
Monitoring your accounts deserve.
UL Listed, TMA 5 Diamond and FDNY approved, with trained operators behind every signal.